Sometimes things pop out of my mouth that I have no intention on actually saying. Not really mean or bad things, either. Just silly things that really would be better off not being said. Or at least I'd seem less odd and less insane if I'd keep my trap shut. For example:
I just got off the phone with a policyholder. (I work for an insurance company, if you didn't already know that.) This particular policyholder is a MALE policyholder. He was worried about a claim that he didn't need to worry about. So I literally said to him:
"Don't worry your pretty little head about it."
?????? WHAT ??????
Much Love!
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1 comment:
And what person who has worked in a call center can ever forget the first person he accidentally said 'I love you' to instead of 'Thanks for calling'....
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